FAQ'S

1. Shipping

We currently ship anywhere within the USA. Shipping times vary depending on production time. We are currently running at a 14+ day production time. Holiday Orders for all prints have a 4-week turn around time, thank you for understanding! If you need an item rushed for any reason, please contact us using the contact form or email. If you are outside of the USA, please contact me to see if we can arrange shipment. Thank you.

2. Product Availability

Due to high shipping rates, we are currently only offering our products to customers within the USA. If you are outside the United States and would like a product, contact us directly and we will see if we can make arrangements. Thank you for your understanding.

3. Returns & Refunds

All sales are final. Returns and refunds are not permitted. Unfortunately, we cannot accept returns on sale items or gift cards.

4. Damages & Exchanges

All sales are final. Returns and refunds are not permitted.

Exchanges (if applicable): Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We only replace items if they are defective or damaged, within 2 weeks of receiving the item. If you need to exchange it for the same item (vintage items may not be able to be replaced as they are usually one of a kind), please send us an email and include the following:

1. Email subject line (Damage Exchange Request),
2. Name, Phone number, Email address,
3. Order Number,
4. Photo of the damage or defect.

Upon receipt, the claim will be reviewed for approval and you will be notified of the status. If your exchange is accepted, we’ll send you a shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting and receiving approval for an exchange will not be accepted.

5. Vintage & Heirloom Items

All vintage and heirloom items are one-of-a-kind, old, and delicate. They may come with the usual amount of wear, tear, and love. Noted in the items description will be any significant damage, flaws, and imperfections. All vintage and heirloom items are unique and different from one another. All sales are final. Returns and refunds are not permitted.

6. Fine Art Reproduction Prints

The artwork is a reproduction of the Master's original work. Imperfections from the original art such as grains, crackling, and wear will show in the reproduction printing process. Frames are not included in the purchase of all artwork. Once your order is placed it cannot be canceled or altered. All sales are final. Returns and refunds are not permitted.

7. Monogram & Custom Items

Once your order is placed it cannot be canceled or altered. All sales are final. Returns and refunds are not permitted.